What to do if you fill your car with diesel
What to do if you fill your car with diesel? Do not start the engine. The tank is drained, the lines are flushed, fresh fuel goes in and the system is primed where the car stands. Call 01293 248666 — a mobile technician comes to the vehicle anywhere across SR1 to SR6, DH4 and DH5. Call-out £89 to £199, drain £199 to £1,999.
A local number, not a local building
The number at the top of this page is answered by the people who send technicians to Sunderland. That is what the word local is doing here. It is not standing in for a depot, because Wrong Fuel Sunderland does not have one — the van comes to SR1 to SR6, DH4 and DH5 and the work happens where you are stood. Call 01293 248666.
| Search | what to do if you fill your car with diesel |
|---|---|
| What it is | Wrong fuel |
| Where we cover | SR1 to SR6, DH4 and DH5 |
| Cost | Call-out £89 to £199, drain £199 to £1,999, quoted in full before we travel |
| Time on site | About an hour |
| Hours | 24 hours, every day |
| Phone | 01293 248666 |
What to do if you fill your car with diesel: what to do
Mobile drain and flush, on site, usually inside the hour.
Litres matter less than you think
The quantity of wrong fuel is rarely what sets the price. Distance travelled through the system does. Fuel that never left the tank comes out with a pump and a hose. Fuel that reached the high-pressure pump may have begun wearing it, and fuel that reached the injectors may have carried that wear with it.
Step by step
- Ignition off and stay off No starting, no accessory position, no quick test. Contamination still sitting in the tank is the best case, and it lasts exactly until the engine turns over.
- Keep the vehicle still Even rolling it a few metres can move fuel toward the pickup. If the spot is safe, the spot is right.
- Look after people first Hazard lights on. Passengers out and clear if there is passing traffic. On a forecourt, let the staff know what has happened.
- Phone 01293 248666 Give the vehicle, the fuel that went in, an estimate of the amount, and whether it ran. The price comes back on the same call.
- Extraction on the spot The tank is drained, the lines flushed, clean fuel added and the system primed — anywhere across SR1 to SR6, DH4 and DH5.
- Paperwork and the waste An invoice for you; the contaminated fuel leaves with us as controlled waste under a transfer note.
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What customers say
4.8 out of 5 from 2,190 Trustpilot reviews. The thing reviewers mention most is technicians who stay calm and professional with someone who is having a bad day, followed by how quickly a van turns up.
The most common criticism is price, so here it is plainly rather than buried: the call-out is £89 to £199 and the drain £199 to £1,999, and the full figure is given on the phone before anyone travels.
Questions we get asked
Is there an out-of-hours surcharge?
The call-out is the call-out. Whatever the total is, you hear it on the phone before anyone travels.
Do you cover all of SR1 to SR6, DH4 and DH5?
Yes, from one rota — so being at one edge of the area rather than the other changes the arrival window, not the price.
Can you come to a supermarket forecourt?
Yes, and it is where a good proportion of jobs happen. Tell the cashier a drainer is on the way; they are used to it.
Do you work at night?
Yes, around the clock, every day. A large share of misfuels happen after dark, so the rota reflects that.
Who you are dealing with
Wrong Fuel Sunderland is a service by Forecourt Assistance. Forecourt Assistance is a trading name of Fuel Fixer Ltd, company no 08520551, a company of Fuel Fixer International. Registered at Fairway House, Portland Road, East Grinstead, RH19 4ET. Fuel Fixer International is owned by Stockbridge Capital Holdings.
Across the network
Wrong Fuel Sunderland is one of the sites run by Forecourt Assistance, a trading name of Fuel Fixer Ltd, part of Fuel Fixer International, owned by Stockbridge Capital Holdings. Every site below belongs to the same company.
- Forecourt Assistance — the operator: network directory and author page
- AdBlue in Fuel — AdBlue contamination drains only
- Misfuel Doctor — misfuel help, organised by fuel mix-up
- Wrong Fuel — the evidence base; home of every statistic
- Fuel Fixer Scotland — wrong fuel across Scotland, plus Ireland
- Fuel Fixer — the group operating site
- Misfuel Servicing — wrong fuel and misfuelling help, call-only
Background reading: Common rail injection — Wikipedia.
Last updated · Reviewed by Rambo S, Wrong Fuel Expert