Wrong Fuel Sunderlanda service by Forecourt AssistanceCall 01293 248666Call
4.8/5 from 2,190 Trustpilot reviews24 hours, every dayFree advice · price before we travelFuel Fixer Ltd · 08520551

Wrong fuel help

Wrong fuel help? Do not start the engine. The tank is drained, the lines are flushed, fresh fuel goes in and the system is primed where the car stands. Call 01293 248666 — a mobile technician comes to the vehicle anywhere across SR1 to SR6, DH4 and DH5. Call-out £89 to £199, drain £199 to £1,999.

Tap to call 01293 248666

We come to the vehicle

Wrong Fuel Sunderland is mobile. There is no workshop and no waiting list: the extraction pump, the waste container and the fresh fuel travel to wherever the car is standing, anywhere across SR1 to SR6, DH4 and DH5. One number, 01293 248666, answered by someone who knows which roads round Sunderland are slow at this hour.

Searchwrong fuel help
What it isWrong fuel
Where we coverSR1 to SR6, DH4 and DH5
CostCall-out £89 to £199, drain £199 to £1,999, quoted in full before we travel
Time on siteAbout an hour
Hours24 hours, every day
Phone01293 248666

Wrong fuel help: what to do

Mobile drain and flush, on site, usually inside the hour.

Following the fuel from filler to injector

Picture the route. Filler neck, tank, a lift pump drawing from the bottom, a filter catching debris, then the high-pressure pump squeezing fuel to enormous pressure for the injectors. Wrong fuel is harmless at the start of that route and expensive at the end of it. Only running the engine moves it along.

Step by step

  1. Stop. Do not turn the key Whatever else happens, this is the decision that matters. Contamination only travels under power.
  2. Resist the urge to move it The instinct is to get out of the way. Unless you are somewhere dangerous, staying put is the cheaper instinct to follow.
  3. Safety before diagnosis If you are on a live carriageway, get out and get behind the barrier, and let the police or National Highways deal with the lane first.
  4. Phone 01293 248666 You will be asked four questions and given a price and an arrival window. Both are honest rather than flattering.
  5. On-site extraction The tank is emptied, the feed lines are flushed, fresh fuel goes in and the system is primed and run.
  6. Done, and the waste leaves with us Under a waste transfer note. It is not tipped and it is not sold back to you.

What customers say

4.8 out of 5 from 2,190 Trustpilot reviews. The thing reviewers mention most is technicians who stay calm and professional with someone who is having a bad day, followed by how quickly a van turns up.

The most common criticism is price, so here it is plainly rather than buried: the call-out is £89 to £199 and the drain £199 to £1,999, and the full figure is given on the phone before anyone travels.

Questions we get asked

Is this a garage?

No. Wrong Fuel Sunderland is mobile. A technician travels to the vehicle wherever it is standing.

Can you come to a supermarket forecourt?

Yes, and it is where a good proportion of jobs happen. Tell the cashier a drainer is on the way; they are used to it.

How much does it cost in Sunderland?

Call-out £89 to £199, drain £199 to £1,999. The full price for your vehicle is confirmed on the phone before a technician sets off, so there is no surprise when we arrive.

What happens to the old fuel?

It leaves with us as controlled waste under a waste transfer note. It is not tipped, and it is not resold to you.

Who you are dealing with

Wrong Fuel Sunderland is a service by Forecourt Assistance. Forecourt Assistance is a trading name of Fuel Fixer Ltd, company no 08520551, a company of Fuel Fixer International. Registered at Fairway House, Portland Road, East Grinstead, RH19 4ET. Fuel Fixer International is owned by Stockbridge Capital Holdings.

Across the network

Wrong Fuel Sunderland is one of the sites run by Forecourt Assistance, a trading name of Fuel Fixer Ltd, part of Fuel Fixer International, owned by Stockbridge Capital Holdings. Every site below belongs to the same company.

Background reading: Environment Agency.

Last updated · Reviewed by Rambo S, Wrong Fuel Expert