Wrongfuel
Wrongfuel? Do not start the engine. The tank is drained, the lines are flushed, fresh fuel goes in and the system is primed where the car stands. Call 01293 248666 — a mobile technician comes to the vehicle anywhere across SR1 to SR6, DH4 and DH5. Call-out £89 to £199, drain £199 to £1,999.
Local, mobile, and not a garage
There is no Wrong Fuel Sunderland premises, and we would rather say so than let a local name imply a local building. A technician covering SR1 to SR6, DH4 and DH5 travels to the vehicle — forecourt, driveway, car park or verge. Call 01293 248666 and you reach the people who dispatch to Sunderland, not a national queue.
| Search | wrongfuel |
|---|---|
| What it is | Wrong fuel |
| Where we cover | SR1 to SR6, DH4 and DH5 |
| Cost | Call-out £89 to £199, drain £199 to £1,999, quoted in full before we travel |
| Time on site | About an hour |
| Hours | 24 hours, every day |
| Phone | 01293 248666 |
Wrongfuel: what to do
Mobile drain and flush, on site, usually inside the hour.
Where the damage actually occurs
Not in the tank. The tank is just where it starts. Damage happens at the high-pressure pump, which relies on the fuel itself for lubrication and has very tight tolerances, and then at the injectors downstream of it. Reaching either requires the engine to have run, which is why a car coasted to a halt on the forecourt is almost always a call-out and nothing more.
Step by step
- Stop. Do not turn the key Whatever else happens, this is the decision that matters. Contamination only travels under power.
- Resist the urge to move it The instinct is to get out of the way. Unless you are somewhere dangerous, staying put is the cheaper instinct to follow.
- Safety before diagnosis If you are on a live carriageway, get out and get behind the barrier, and let the police or National Highways deal with the lane first.
- Phone 01293 248666 You will be asked four questions and given a price and an arrival window. Both are honest rather than flattering.
- On-site extraction The tank is emptied, the feed lines are flushed, fresh fuel goes in and the system is primed and run.
- Done, and the waste leaves with us Under a waste transfer note. It is not tipped and it is not sold back to you.
The full page for this
Related searches
Ratings, praise and the one recurring grumble
4.8 out of 5, drawn from 2,190 Trustpilot reviews. Praise centres on dependable timing and technicians who keep things friendly when a driver is stressed.
The grumble is cost. Rather than soften it: £89 to £199 covers the call-out, £199 to £1,999 covers the drain, and quoting happens over the phone, before travel, every time.
Questions we get asked
Is there an out-of-hours surcharge?
The call-out is the call-out. Whatever the total is, you hear it on the phone before anyone travels.
Do you cover all of SR1 to SR6, DH4 and DH5?
Yes, from one rota — so being at one edge of the area rather than the other changes the arrival window, not the price.
Can you come to a supermarket forecourt?
Yes, and it is where a good proportion of jobs happen. Tell the cashier a drainer is on the way; they are used to it.
Do you work at night?
Yes, around the clock, every day. A large share of misfuels happen after dark, so the rota reflects that.
Who you are dealing with
Wrong Fuel Sunderland is a service by Forecourt Assistance. Forecourt Assistance is a trading name of Fuel Fixer Ltd, company no 08520551, a company of Fuel Fixer International. Registered at Fairway House, Portland Road, East Grinstead, RH19 4ET. Fuel Fixer International is owned by Stockbridge Capital Holdings.
Across the network
Wrong Fuel Sunderland is one of the sites run by Forecourt Assistance, a trading name of Fuel Fixer Ltd, part of Fuel Fixer International, owned by Stockbridge Capital Holdings. Every site below belongs to the same company.
- Forecourt Assistance — the operator: network directory and author page
- AdBlue in Fuel — AdBlue contamination drains only
- Misfuel Doctor — misfuel help, organised by fuel mix-up
- Wrong Fuel — the evidence base; home of every statistic
- Fuel Fixer Scotland — wrong fuel across Scotland, plus Ireland
- Fuel Fixer — the group operating site
- Misfuel Servicing — wrong fuel and misfuelling help, call-only
Background reading: GOV.UK guidance on fuel.
Last updated · Reviewed by Rambo S, Wrong Fuel Expert